Contact us

We offer free customer support both before and after purchase. You can reach us by phone, email and on Facebook. If you do not want to order your IQoro from the online store, send us an e-mail and we will help you out.

You may also find the most common questions about IQoro and the treatment in our FAQ.

Customer service

Phone:

For UK customers: 01229 444 823

Other countries: +46 10 551 67 22

Email: 

info@iqoro.com 

We are also active on the Facebook page and answer your posts promptly. Answers are posted on weekdays, during office hours.

If you need to reach any of us directly, you can email the person you want to reach on: firstname.lastname@myroface.com

The IQoro app

All questions and feedback regarding the IQoro app are sent to: info@iqoro.app

Ordinary opening hours (UTC)

Due to holiday periods, the response time in customer support may be slightly longer between July 1 and August 31.

Monday: 9 a.m. to 3 p.m.
Tuesday: 8 a.m. to 3 p.m.
Wednesday: 8 a.m. to 3 p.m.
Thursday: 8 a.m. to 3 p.m.
Friday: 9 a.m. to 3 p.m.
Saturday and Sunday: Closed

Closed during lunchbreak from 11 a.m. to 12 p.m.

We are closed on Swedish national and public holidays, but we’ll tell you about those as they arise.

If you call us when we are closed – please leave a message with your name and phone number (please include country number and dialling code) and we will call you back as soon as possible.

We answer e-mails all weekdays, normally within 24 hours, except on Swedish public holidays when we are closed.

Visiting address: