Contact us

Do you have questions before, during, or after your order? You are always welcome to contact us!

We are offering customer support in English & Swedish.

Customer support

Phone:

For UK customers: 01229 444 823

Other countries: +46 10 551 67 22

Email: 

Use this contact form to email us.

We are also active on our Facebook page. Answers are posted on weekdays, during office hours.

If you need to reach any of us directly, you can email the person you want to reach on: firstname.lastname@myroface.com

Ordinary opening hours (UTC)

Monday: 9 a.m. to 11 a.m.
Tuesday: 12 p.m. to 3 p.m.
Wednesday: 8 a.m. to 11 a.m
Thursday: 12 p.m. to 3 p.m.
Friday: 8 a.m. to 11 a.m.
Saturday and Sunday: Closed

Closed during lunchbreak from 11 a.m. to 12 p.m.

We are closed on Swedish national and public holidays.

If you call us when we are closed – please leave a message with your name and phone number. Make sure to include country number and dialling code. We will call you back as soon as possible.

We answer e-mails all weekdays, normally within 24 hours, except on Swedish public holidays.

I was surprised how easy it was to get in touch with customer support. It is incredibly rare to come into contact with a physical person these days. I received personal help which I really appreciate.

Margareta, verified customer

Visiting address: